Quality & Certification

        SupraTherm has made up her principle as becoming the most reliable and preferable company among the companies of its sector and has set up her management and quality policy accordingly.

          To achieve the permanency of this policy,  SupraTherm have set out the following principles:

  •      To design products that go beyond the expectations of the customers, by following world technologies and standards;
  •      To present customers reliable products with the best price and best quality, according to rules and legislation;
  •      To provide documents and full technical support on time to provide enduring and problem-free service presale and after-sale;
  •      To secure health and security of the workers prospectively, and to vitalize team spirit by transparent management that share information and responsibility to create empowered workers. To support individual development and to increase the devotion and satisfaction of the workers by arranging various activities;
  •     ‘QUALITY’ is lifestyle. ‘Quality’s framed, produced, controlled and developed;
  •     ‘Quality’ be achieved and carried on by the willing support and sense of responsibility of all workers. We work in team spirit to achieve goals of our units and company;
  •      Our target in Research and Development and Product Development is to improve knowledge and creativity to manufacture competitive products for customer satisfaction. Our aim is ‘Flawless’ production. It is a fundamental principle for us to deliver on time perfect products;
  •     Providing perfect technical support and services on time is a basic principle of our ‘QUALITY’ policy;
  •     We aim to improve efficiency of our operation process by providing the participation of our associates, suppliers and manufacturers by the help of publicity, education and supervision;

          Top management to lead, all workers are responsible for carrying out and developing the efficiency of the ‘Quality Policy’ of SupraTherm.

Raw material control process

SupraTherm has a long experience in quality control for plastic products and raw materials. The laboratories` deep knowledge of manufacturing and packaging processes enables them to offer a wide range of assays according to international standard and/or customer specifications.

Production Control

Supratherm production control system is concerned with planning and controlling all aspects of manufacturing, including materials, scheduling machines and people, as well as coordinating suppliers and customers. An eff­ective production control system is critical to the success of SupraTherm.

Product Quality Control

SupraTherm has always taken care of the quality of its products, making of this a working way for production, services and for every company activity, with a consequent growing attention to the customers and their needs.Over the years,

SupraTherm has developed an efficient and agile quality system, applied with severity and balance, trying to improve and become always more operative.

Insurance Guarantee

SupraTherm products, from distributors to end users, insuring the product groups and customer/distributor satisfaction, product fulfillment by negotiated accident insurance covers with our support.

Customet Satisfaction

Understanding what drives customer satisfaction and loyalty is crucial to SupraTherm organization’s continued success. Customer insight help us retain and deepen our relationships with our customers.